Contents

Security

Your records stay yours. Every send has a name on it.

Prowlen reads public sources and the CRM fields you allow. Nothing leaves without a person approving it, and every approval is logged with the sources behind the draft.

A security lead and a sales director reviewing a document
Reviewed by people who sign their name to itEvery send is approved and logged.

The controls, in plain words.

What is stored, where, for how long and who can see it. Open a row for the detail.

Stored in
EU or US region, chosen at sign-up
Encryption
TLS 1.2+ in transit, AES-256 at rest
Kept for
Briefs 12 months, send log 24 months
Model training
Never on your records
Sign-in
SSO and two-step on every plan
sample policy · replace before launch

Only the objects and fields an admin ticks during setup. By default that is account name, domain, owner and stage. Contact notes and deal values stay off until you switch them on.

No. Drafts wait in the review queue until the rep who owns the account approves them. Admins can require a second approval for chosen accounts or claim types.

Public pages: company sites, filings, job boards and news. Pages behind a login or a paywall are not read. Each claim in a brief keeps the address and the date it was read.

The draft as generated, the edits made, who approved it, when it was sent and the sources it cited. Admins can export the log at any time.

Admins can delete a single account's briefs or the whole workspace from settings. Deleted data leaves backups within 30 days.

A short list of hosting, email delivery and model providers, each under a data processing agreement. The current list is sent on request and changes are announced 30 days ahead.

Write to the security team through the contact page. A person acknowledges reports within one working day.

Who approved it, and what it read.

Each draft keeps a record of its sources, the fields it was allowed to see and the person who said yes.

Sources
Linked on every claim
Fields
Switched on one at a time
Approvals
Named and timestamped
A compliance officer reading an audit log
A security key in a laptop

A week on the floor with Prowlen.