Terms of service

The service

Prowlen researches accounts you choose, writes briefs with sources and drafts first emails for your team to review.

Nothing is sent without approval by a member of your team.

Your workspace

You are responsible for who you invite and what they approve.

Keep sign-in details private and tell us promptly about any unauthorised access.

Acceptable use

Use the service for business outreach that follows the law in the places you sell to, including rules on electronic marketing.

Do not use it to research private individuals, to send bulk unsolicited email or to get around another site's access controls.

Content and ownership

You own your workspace content, including briefs, drafts and edits.

You give us the rights needed to run the service for you, and no more.

Plans and billing

Fees follow the plan you choose. Monthly plans renew each month; yearly plans renew each year.

You can cancel at any time. Cancellation takes effect at the end of the current billing period.

Liability

The service is provided as described in your plan. Drafts are suggestions; your team decides what is sent.

Each party's total liability is limited to the fees paid in the twelve months before the claim.

Ending the agreement

Either side may end the agreement as set out in your plan. You can export your content for 30 days after it ends.